Dr. Mansour Farhat
Head of Quality Management & Operational Audit · Dubai Aviation Engineering Projects (Dubai) · Business Excellence & AI-Driven Assessment
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Dubai, UAE
IAE member since October 2026
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Valid until 31.12.2026
22
Years in quality management and business excellence · since 2004
12+
ISO schemes · accredited Lead Auditor
12
Business excellence awards · assessor, mentor, judge
4
Keynote talks at 2024–2025 conventions · Riyadh, London, Dubai
DBA
Doctor of Business Administration · IBAS, Switzerland
47
About
Dr. Mansour Farhat is a business excellence and quality management expert with over 22 years of experience across diverse multinational organizations: healthcare, management consulting, IT advisory, the aviation sector and regulatory bodies. Since July 2014 he has served as Head of Quality Management & Operational Audit, International at Dubai Aviation Engineering Projects Corporation, leading business excellence, quality improvement and business agility efforts in the aviation sector of the Dubai Government, including an integrated management system spanning 15+ ISO standards — from ISO 9001 and ISO 27001 to ISO 42001 (AI management systems) and ISO 56002 (innovation management).
Previously he was Manager of the Business Consulting & IT Advisory team at KPMG Lower Gulf (Abu Dhabi), where he managed the design, implementation, auditing and improvement of international standards for private and public sector clients; he began his career in the healthcare sector (Dubai Health Authority, JCIA accreditation). An accredited European assessor for the EFQM model, he is also an accredited Lead Auditor for the ISO 27001, ISO 22301, ISO 9001, ISO 14001, ISO 45001, ISO 56002, ISO 20000-1, ISO 30401, ISO 30408, ISO 10015 and GDPR schemes.
He serves as a mentor, team leader and senior assessor across twelve business excellence awards, including the Dubai Quality Award, Shaikh Khalifa Excellence Award, Dubai Human Development Award, Sharjah SEEN Award, King Abdul Aziz Quality Award, Stevie Awards, Harvard Business Council International Awards and the Arab Government Excellence Award. A keynote speaker at quality and AI conventions in Riyadh, London and Dubai (2024–2025), he is the author of the book Emotional Excellence (2020). He holds a Doctor of Business Administration (IBAS, Switzerland) and a Master of Quality Management (University of Wollongong in Dubai), and is a UAE Golden Visa resident.
Within IAE he holds the grade of Certified International Expert (CIE); attestation field — Business Excellence and AI-Driven Organizational Assessment. The member record and status are verifiable through the Association’s public registry via QR code.
Previously he was Manager of the Business Consulting & IT Advisory team at KPMG Lower Gulf (Abu Dhabi), where he managed the design, implementation, auditing and improvement of international standards for private and public sector clients; he began his career in the healthcare sector (Dubai Health Authority, JCIA accreditation). An accredited European assessor for the EFQM model, he is also an accredited Lead Auditor for the ISO 27001, ISO 22301, ISO 9001, ISO 14001, ISO 45001, ISO 56002, ISO 20000-1, ISO 30401, ISO 30408, ISO 10015 and GDPR schemes.
He serves as a mentor, team leader and senior assessor across twelve business excellence awards, including the Dubai Quality Award, Shaikh Khalifa Excellence Award, Dubai Human Development Award, Sharjah SEEN Award, King Abdul Aziz Quality Award, Stevie Awards, Harvard Business Council International Awards and the Arab Government Excellence Award. A keynote speaker at quality and AI conventions in Riyadh, London and Dubai (2024–2025), he is the author of the book Emotional Excellence (2020). He holds a Doctor of Business Administration (IBAS, Switzerland) and a Master of Quality Management (University of Wollongong in Dubai), and is a UAE Golden Visa resident.
Within IAE he holds the grade of Certified International Expert (CIE); attestation field — Business Excellence and AI-Driven Organizational Assessment. The member record and status are verifiable through the Association’s public registry via QR code.
Education and Degrees
Doctor of Business Administration (DBA)
International Business Academy of Switzerland (IBAS) · 2023 · degree conferred March 31, 2024, Zurich
Master Degree in Applied Research
SBS · 2021
Master of Quality Management (MQM)
University of Wollongong in Dubai (UOWD) · 2009
Bachelor of Science (BSc)
Jordan University of Science and Technology (JUST) · 2004
Key Competencies
Professional Experience
Head of Quality Management & Operational Audit (International)
Dubai Aviation Engineering Projects Corporation, Dubai · business excellence, quality and business agility in the aviation sector of the Dubai Government; integrated management system across 15+ ISO standards; his teams won the Shaikh Khalifa Excellence Award Gold (2016) and the International Quality Summit Award — Gold (2017) · July 2014 — present
Senior Consultant → Manager, Business Consulting & IT Advisory
KPMG Lower Gulf, Abu Dhabi · design, implementation and auditing of international standards; consulting projects in the private and public sectors · 2011 — 2014
Quality Consultant
TPI Management Consultancy & Training, Dubai · EFQM model assessments, self-assessment for excellence awards, ISO 9001/27001/20000 implementation · 2010 — 2011
Quality Coordinator
EHL Group, Dubai · quality improvement projects, FOCUS PDCA, JCIA accreditation implementation · 2008 — 2010
Quality Officer (ICCU)
Dubai Health Authority, Dubai · quality of clinical and non-clinical processes, JCIA · 2006 — 2008
Quality Officer
Arab Medical Centre, Amman, Jordan · quality improvement tools, KPIs, audits · 2004 — 2006
Awards Judging & Assessment · Selected
Dubai Quality Award
Assessment Team Leader · since 2010 · EFQM-model assessments — DEWA, RTA, Fujairah Police and others
Shaikh Khalifa Excellence Award
Mentor · Assessment Team Leader · since 2016 · DP World, DEYAAR, Saif Bin Darwish, TRANSGUARD
Sharjah SEEN Award и Sharjah Economic Excellence Award
Trainer · Mentor · Team Leader · since 2011/2016 · 2016–2025 cycles, EFQM and ShjSEEN Green & Social Responsibility models
Dubai Human Development Award
Assessment Team Leader · since 2014 · Dubai Municipality
King Abdul Aziz Quality Award
Assessment Team Leader · since 2018 · healthcare sector, Saudi Arabia
Stevie Awards · Business Initiative Directives (BID)
Senior Judge · since 2020 / since 2018
Harvard Business Council International Awards
Senior Judge · since 2021 · lead assessment team for international applicants, 2023–2025 cycles
Arab Government Excellence Award · ESQR
Senior Assessor · since 2020 / Senior Judge, European Society for Quality Research · since 2022
Talks and Publications
«AI-Driven Approach to Achieving and Sustaining Superior Organizational Performance»
Keynote speaker · Riyadh Convention · December 2025
«Intelligence, Automation & Insight — the Engine of Proactive Excellence»
Keynote speaker · Dubai Government Excellence Program · December 2025
«Logical Intelligent Excellence»
Keynote speaker · London Convention · May 2025
«Managing Mega Project’s Quality Aspects»
Keynote speaker · Riyadh Convention · November 2024
Emotional Excellence — book
UAE Ministry of Culture and Knowledge Development · 2020 · ISBN 978-9948-25-399-0
Business Accelerators from Financial Perspective
2018
Membership verified
IAE-2026-00013
STATUS
Certified International Expert
Certified International Expert
MEMBER SINCE
October 2026
October 2026
VALID UNTIL
December 31, 2026
December 31, 2026
Specialization
Contacts & Profiles
EMAIL
m.farhat@hbc-me.org
m.farhat@hbc-me.org
PHONE
+971 50 381 3014
+971 50 381 3014
LINKEDIN
dr-mansour-farhat
dr-mansour-farhat
GOOGLE SCHOLAR
author profile
author profile
FULL NAME
Mansour Abdelrahman Ahmad Farhat
Mansour Abdelrahman Ahmad Farhat
LOCATION
Dubai, UAE
Dubai, UAE
IAE CONTACT
info@iaexperts.com
info@iaexperts.com
Awards & Recognition
International Quality Summit Award — Gold
2017 · Corporate Excellence Program team under his leadership
Shaikh Khalifa Excellence Award — Gold from the first attempt
2016 · Corporate Excellence Program team under his leadership
Winner of the Harrington Quality Award
March 2010 · for his quality management thesis project
Accredited European EFQM Assessor
since 2010 · re-accredited 2017 · mentor and senior assessor at EFQM-model awards
Membership verified
IAE-2026-00013
STATUS
Certified International Expert
Certified International Expert
MEMBER SINCE
October 2026
October 2026
VALID UNTIL
December 31, 2026
December 31, 2026
Specialization
Contacts & Profiles
EMAIL
m.farhat@hbc-me.org
m.farhat@hbc-me.org
PHONE
+971 50 381 3014
+971 50 381 3014
LINKEDIN
dr-mansour-farhat
dr-mansour-farhat
GOOGLE SCHOLAR
author profile
author profile
FULL NAME
Mansour Abdelrahman Ahmad Farhat
Mansour Abdelrahman Ahmad Farhat
LOCATION
Dubai, UAE
Dubai, UAE
IAE CONTACT
info@iaexperts.com
info@iaexperts.com
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