About the specialist
Banking executive with 14 years in retail banking in Saint Petersburg. From August 2019 to September 2025 she directed the Northern Capital Branch of JSC Raiffeisenbank: branch director, vice president from September 2021 and senior vice president from October 2022. Her responsibilities included retail, SME and premium banking operations, strategic performance management, budget and P&L oversight, regulatory compliance, an Agile-based operational transformation and leadership of a multi-branch team. From 2015 to 2019 she was office manager and branch director at the North-West Branch of PJSC Sberbank. She joined PJSC Sberbank in Saint Petersburg in 2011 as a senior banking specialist and relationship manager.
Recipient of the National Business Award in the category "Banking Executive of the Year" (2024). Her branch was named Best Branch in Saint Petersburg for payroll projects (2024) and Best Branch of the Western Macroregion (2022). Author of articles on the accessibility of banking services in Russian regions (Sotsium i Vlast, 2024) and on territorial requirements for credit institutions (Law Herald of Dagestan State University, 2024). Invited peer reviewer of the journal Aktualnye Issledovaniya (2021‑2024), official book reviewer for the BUK publishing house (2024) and member of the European Center for Sociological Research. Bachelor of Economics in Finance and Credit, Saint Petersburg State University of Industrial Technologies and Design (2016).
Key competencies
Retail and SME bankingBranch P&L and budgetingKPI developmentAgile transformationClient relationship managementCross-functional leadership
Areas of expertise
Banking managementAccessibility of banking servicesRegulation of credit institutionsPerformance managementAgile team developmentFinancial modeling
Professional achievements
Awards and prizes
National Business Award, category "Banking Executive of the Year"
2024
Maximum Sales Volume: Investment Products, 2nd place
2024
Best Branch in Saint Petersburg: Payroll Projects
2024
Outstanding Business Results and Pilot Project Contribution
2023
Best Branch of the Western Macroregion
2022
Most Effective Team of the Western Macroregion
2022
Best Budget Execution: Commission Products
2022
Laureate, 1st Degree
XVI International Research Competition, Economics
Professional memberships
Member, European Center for Sociological Research (ECSR)
Expert in banking and financial sector research · since 2021
Publications about the specialist
Judging and peer review
Invited Peer Reviewer, scientific journal "Aktualnye Issledovaniya"
2021‑2024
Official Book Reviewer, BUK Publishing House
2024
Peer Reviewer of Scientific Journals
Manuscripts in economics and banking · since 2021
Scientific publications
Professional experience
Senior Vice President, Branch Director
JSC Raiffeisenbank, Northern Capital Branch, Saint Petersburg · October 2022 - September 2025
Vice President, Branch Director
JSC Raiffeisenbank, Northern Capital Branch, Saint Petersburg · September 2021 - October 2022
Branch Director
JSC Raiffeisenbank, Northern Capital Branch, Saint Petersburg · August 2019 - September 2021
Office Manager, Branch Director
PJSC Sberbank, North-West Branch, Saint Petersburg · 2015‑2019
Senior Banking Specialist, Relationship Manager
PJSC Sberbank, Saint Petersburg · 2011‑2015
Banking Specialist
VTB 24 (2012‑2014), Citibank (2012), Home Credit Bank (2012)
Education
Bachelor of Economics, Finance and Credit
Saint Petersburg State University of Industrial Technologies and Design · 2011‑2016
Certificate in Basic Coaching Skills
International University Global Coaching (London - Moscow) · 2023
Record verification
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All authors
Tatiana Stetskaia